When: Sunday, June 27, 2010 from 1:30-3:30 pm
Where: JW Marriott Hotel Washington DC in Capitol Ballroom E/F (14th St NW at E St NW)

Panelists include:

- Marshall Breeding will provide an “Overview of Discovery Systems.”
- Scott R. Anderson will share Millersville University Ganser Library’s experience with EBSCO’s Discovery Service.
- Dale Poulter will share Vanderbilt University’s experience with DiscoverLibrary (Primo Central).
- Ellen Safley will share the University of Texas at Dallas McDermott Library’s DISCOVER search (Innovative Interfaces Encore).

Our panelists will highlight the experiences of libraries that have implemented “next generation discovery tools” that provide access to library collections from a single search box. Panelists will focus their comments on user response and subsequent assessment of the local implementation. Discussion forum participants will be able to share their experiences with discovery tools and ask questions following the panelists. Notes will be posted following Annual on a publicly ALA Connect document at http://bit.ly/lssala10. A summary of the Midwinter 2010 discussion forum on the same topic can be read at http://connect.ala.org/node/92049.

The RUSA/MARS Local Systems & Services Committee invites you to join our discussion forum 'Discovery Systems: Solutions a User Could Love?' at Midwinter.

When: Sunday, January 17, 2010 from 1:30-3:00 pm
Where: Westin Waterfront, Faneiul Room (Mezzanine Level)
425 Summer Street connected to the Boston Convention and Exhibit Center

Panelists include:

• Marshall Breeding, Director for Innovative Technology and Research, Vanderbilt University who will provide a brief "Overview of Discovery Systems."
• Cody Hanson, Technology Librarian, University of Minnesota, who will briefly discuss "User testing and feedback on Primo at the University of Minnesota."
  
• Frances McNamara, Director, Integrated Library Systems and Administrative and Desktop Systems, University of Chicago, who will briefly share experiences of the "LENS Discovery System, based on AquaBrowser." and; 
  
• Barbara DeFelice, Director Digital Resources Program, Dartmouth College who will discuss "Summon @ Dartmouth College: the User View."
  

Our panelists will highlight the experiences of libraries that have implemented "next generation discovery tools" that provide access to disparate library collections from a single search box. Panelists will focus their comments on user response and subsequent assessment of the local implementation. 

Discussion forum participants will be able to share their experiences with discovery tools and ask questions following the panelists. A summary of the key ideas gleaned will be posted on the MARS Local Systems & Services web page following Midwinter.

Photo credit: The photo "Magnified" was taken by Jake Bouma (jakebouma) on March 9, 2009 and uploaded to Flickr on March 10, 2009 with an Attribution-Noncommercial-Share Alike 2.0 Generic Creative Commons License. The photo was downloaded on January 3, 2010 from http://www.flickr.com/photos/jakebouma/3345296623/ 

Thursday, June 26

• Arrive at John Wayne Airport at Noon
• Dinner with LA friend

Friday, June 27

• OCLC Symposium: The Mashed-up Library, 1:30 to 4:30 p.m.
• Meet the MARtians Happy Hour (maybe), 5:30 to 7:30 p.m.

Saturday, June 28 

• Reference Services Section (RSS) Open House, 8 to 9 a.m.
• RSS Web Advisory Committee Meeting, 9 to 10:30 a.m. 
• Research to Understand Users: Issues and Approaches, 10:30 to Noon
• There's No Catalog Like No Catalog: The Ultimate Debate on the future of the Library Catalog, 1:30 to 3:30 p.m.
• ACRL-IS Current Topics Discussion I: Using the Social Web to Promote and Enhance Information Literacy, 4 to 5:30 p.m.

Sunday, June 29

• Beyond Gaming Tournaments, 8 to 10 a.m.
• What is the Future of Face-to-Face Reference? Is Face-to-Face Reference Dying?, 10:30 to Noon
• 14th Annual New Reference Research Forum, 1:30 to 3:30 p.m.
• RSS Executive Committee II, 1:30 to 3:30 p.m.
• Book Cart Drill Team Championship, 4 to 5:30 p.m.
• Dinner with former coworker

Monday, June 30

• Reference Services to Teens, 8 to 10 a.m.
• Booklist/Reference Books Bulletin: The Future of Electronic Reference Publishing, a View from the Top, 10:30 to Noon
• RUSA President's Program: Quality Service in an Impersonal World, 1:30 to 3:30 p.m.
• PLA President's Program: Jamie Lee Curtis 5 to 6:30 p.m.

Tuesday, July 1

• Auditorium Speaker Series featuring Khaled Hossein, 8 to 9 a.m.
• Disneyland/Disney's California Adventure

Wednesday, July 2 

• Disneyland/Disney's California Adventure

Thursday, July 3

• Fly out 9:45 a.m. and arrive in Columbus 7 p.m. 

The issue with this specific session was the use of the phrase "lessons learned" in the title and the thought provoking questions posed in description. Instead of hearing about lessons learned or best practices or tips or sage advice…I heard an infomercial.  My disappointment stems from the content presented not being scalable or applicable to another institution. Don't tempt us with "How do you prioritize your resources and staff?" to only tell us that you were able to hire more librarians and have money for an information commons. That's great for you, however it's not practical or implementable for the majority of your audience.

The only transferable "lesson learned" (and not even to my local situation) I got out of the presentation is to share laptops between library departments. Do you use laptops for instruction and for lending to students? Great! Work with circulation/access services/whomever controls the lending side to pool laptops during peak times of the academic year. Use the majority of laptops for instruction at the beginning of the semester/quarter (when instruction is high and assignments low). Reverse the distribution model at the end of the semester. Let circulation/access services use your laptops for students to borrow to work on all of those end of term papers and projects. You're probably not doing much (if any) instruction at the end of the term. It's a win-win and a great way to extend those insufficient capital expense dollars.

Feel free to take a look at the PowerPoint slides.  You might get something out of them that is useful for your institution. My lesson learned for you? Go with your gut instinct when picking conference sessions. I'll try to do a better job with all of my schedule conflicts in Anaheim.

If I could do it over again, I would have gone to hear Paul Waelchli and Sara Holladay talk about "Fantasy Sports: The Road to Information Literacy Championships." Paul and Sara win the prize for information sharing! You have to appreciate the amount of time they put into creating an amazing Fantasy Football Toolkit for Libraries. Check it out…

• PowerPoint presentation slides
• Fantasy Football 101 Handout
• Fantasy Football Lesson Plan
• Bridge document linking Fantasy Football activities to ACRL Information Literacy Standards

Kim and Scott started with the argument that our students are not savvy enough to know when they have left our discovery tools to access paid content. Students have not made the connection yet, even though they probably have a similar mental model. Students normally don't consider how much money is spent to provide access to electronic journal articles. They go to the library web site and get access to the content for free (with few or little authentication barriers), so it's just like a lot of other content on the open web.

Strategies they have been using successfully with upper level classes…

Start with what students already know about the peer review process and build on their prior knowledge.  Challenge assumptions by asking:

• Why don't researchers just use blogs?
• Do all papers submitted get published?
• Are all journals equal?
• Do authors get royalties?
• How much does it cost an author to publish?

Examples of sticker shock were used to further challenge assumptions about how much scholarly content actually costs. This naturally leads to a discussion about why publishers charge so much and why libraries provide access to expensive content. They discuss the various stakeholders in the publishing process: author, publisher, database vendor, and library.

Continued discussion of the invisible web follows, where the concept that Google doesn't make a distinction when indexing content if it is free or free. The crawlers are just discovering content and making a pointer to it available for retrieval. Finally, Scott and Kim were able to leverage the existing mental model of online shopping (buying airline tickets at Expedia or Travelocity) to help the student make the connection between discovery and access.